Your data
Delete your account
In short
- You can delete your Backbench account and its data yourself, any time, in the app or on the website.
- It is immediate: your name, email, semester, files and sign-ins are deleted at once; backups clear within 14 days.
- Can't sign in? Email us from the address on the account and we delete it within 7 days.
1. In the app
- Open Backbench (the Android app, or joinbackbench.com/app) and sign in.
- Go to You → Your data → Delete my account.
- Type your password to confirm. The account is deleted straight away and you are signed out everywhere.
Want a copy first? You → Your data → Download a copy saves everything you made.
2. On the website, without the app
Sign in at joinbackbench.com/login on any computer or phone browser, then follow the same steps: You → Your data → Delete my account. You do not need the Android app installed.
3. By email
If you cannot sign in, email support@joinbackbench.com from the email address on your account with the subject Delete my Backbench account. We confirm it is you and delete the account within 7 days, then reply to tell you it is done.
Before deleting, withdraw any seller earnings you are owed — we cannot pay out to an account that no longer exists. If a payout is still on its way, deletion waits until it has arrived.
4. What is deleted
- Your name, email, password and profile (university, college, course, semester).
- Everything in your semester: attendance, timetable, notes, flashcards, question banks, exam dates.
- Your cloud files, AI sample papers, support screenshots, devices and notification sign-ups, sign-ins and passkeys.
- Payout details and delivery addresses. Your class and study-room memberships end, and your marketplace listings leave the shelf.
5. What is kept, and for how long
- Records the law and our accounts require — payments, marketplace sales, payouts and the credit ledger — are kept, but attached to an account that no longer says who it was.
- Answers you posted in Circle stay for the people who rely on them, shown as “Deleted account”. Buyers keep notes they already bought from you.
- Nightly backups are kept for 14 days, so deleted data leaves them within about two weeks.
The full details are in our Privacy Policy.